Content calendar and post scheduling setup — organizing weekly content batches across platforms to maintain consistent brand presence.

Extended content pipeline view — post queues, platform-specific formatting, and approval workflow for multi-channel social media management.

Structured content calendar tracker used to plan, batch, and monitor posts across platforms — keeping content output consistent and aligned with campaign goals week over week.

Social media performance report — reach, engagement rate, follower growth, and top-performing post analysis to guide content strategy decisions.

A digital product sales funnel built to sell an ebook — full purchase flow from landing page to checkout and delivery, designed to convert cold traffic into paying customers.

The full agent setup inside Retell AI for the "Book Appointment Lead Recovery" agent. This includes a custom system prompt defining the agent's goal, tone, and call flow — scripted to never ask for information already in the CRM. Language rules handle multilingual calls (English & French) with automatic language detection mid-call. The knowledge base and custom functions are connected here. On the right, a live test chat shows the AI responding naturally in French, confirming it adapts to the caller's language in real-time.

Three custom-coded API functions built specifically for this agent. These are what make the AI capable of interacting with GHL — not just talking, but actually completing the booking:

• get_slots-connection-retell-98b36f7e — The first function called in every booking flow. Queries GHL's calendar API and returns a list of available appointment slots based on the caller's resolved timezone. The AI reads these slots out loud to the caller and waits for a verbal confirmation before proceeding. Without this, the agent would have no real-time visibility into what's actually available — it would be guessing.
• create_appointment_connection-retell — Fires only after the caller verbally confirms a slot from get_slots. Hits GHL's API endpoint to create the appointment in real-time. Takes an ISO8601 datetime with timezone offset (e.g. 2026-06-11T08:30:00-04:00). Never books a slot that wasn't explicitly confirmed by the caller.
• timezone_resolver-custom-retell — Runs before get_slots to resolve the caller's timezone from their phone number or city + country. Uses ISO country codes. If unresolvable, falls back to America/Toronto. This step is critical — without it, slots would be returned in the wrong timezone and the appointment would land at the wrong time in GHL.

Appointment reporting dashboard configured in GHL to track the impact of the AI voice agent — and the results speak for themselves. No-show rates dropped significantly once automated reminders and recovery sequences were in place. Total appointments, show rates, cancellations, and no-shows all tracked in one view, giving full visibility to keep optimizing what's already working.

The GHL calendar showing John Jefferson Roxas — 08:30 AM to 09:00 AM, circled and annotated: "AI Voice Agent booked an appointment." This is a real booking from a real call. The AI identified the lead, resolved the timezone, pulled available slots from GHL, confirmed one with the caller, and fired the API to create the appointment — all within a single phone call, with zero human involvement.

Email campaign setup inside GoHighLevel — list segmentation, sender configuration, and broadcast scheduling for client outreach.

Full campaign builder view — email copy, subject lines, and drip sequence structure designed for re-engagement and lead nurturing flows.

WhatsApp broadcast template — bilingual copy built for Francophone and English markets, scheduled to hit at the right timezone for each region so every message lands when it matters most.

Campaign performance dashboard — open rates, click-through rates, and delivery stats tracked to optimize future sends and improve engagement.